Technical Service

TECHNICAL SERVICE

We believe that trust between companies starts after sales.

We carry out a study in order to ensure that our machines can function smoothly from the installation stage to the end of the equipment life. We are ready for the necessary situations with our engineers and technicians who has experience more than 10 years.

Range of Service,

– Ensure that operators and technicians are properly trained during installation process.

– Providing technical support for problems that cannot be resolved with your own team

In the beginning we give instrutions remotely via email, phone or TeamViewer.

If problem still is existing, 

Providing on-site technical service for problems that cannot be solved remotely.

– Adding a new function

Adding new features to increase machine competence, modular designs, software changes

– Neccesary documents are provided like softcopy user manual, service manual, electrical plan, material list, etc.